CHAP logo

Community Health Accreditation

After an exhaustive review of every aspect of Hope’s operations, the Community Health Accreditation Program (CHAP) granted Accreditation to Hope. CHAP is recognized as the national leader in improving the quality of care in the home care industry. One of CHAP’s primary objectives is to enable health care organizations to develop and maintain state-of-the-art national standards of excellence. A CHAP team member said that it was “extremely rare” for an organization to score as well as Hope did on the initial CHAP assessment. According to the CHAP report, “The organization is commended for fostering a corporate climate of innovation and direction for the future.”

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SAGECare – LGBT Cultural Competency Training

Hope earned SAGECare credentials with SAGE, the country’s oldest and largest non-profit organization dedicated to improving the lives of LGBT older adults. SAGECare provides LGBT competency training and consulting on LGBT aging issues to service providers. The recognition reflects Hope’s commitment to serving all people with the best care possible and making each older person feel comfortable for who they are.

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Four Rings: NHPCO Quality Connections Program

The NHPCO Quality Connections program recognizes hospice agencies for demonstrating an organization-wide commitment to continuous quality improvement. Four rings is the highest rating of service excellence based on four fundamental pillars of care, including education, application, measurement and innovation. Hope received three rings during the inaugural year of the program in 2021, and four rings in 2022.

We Honor Veterans

Five Star Partner of We Honor Veterans Program

Hope Healthcare has become a certified Level 5 partner – the highest designation available – with We Honor Veterans, a program of the National Hospice and Palliative Care Organization (NHPCO). Through Hope’s VALOR program, veterans and their families receive formal recognition and personalized support. Level 5 partners place a greater emphasis on staff education and caring for Vietnam-era and combat veterans, as well as taking on the role of regional mentor to other We Honor Veterans partners working to enhance their programs.

Circle of Life award

Circle of Life Award and Citation of Honor

Hope received the national Circle of Life Award and Citation of Honor for its innovative program that improves the care of individuals at the end of life and its strategy to make services available to anyone who needs hospice care, regardless of age, diagnosis, or ability to pay. “The Open Access Program at Hope Hospice has made great strides in end-of-life and palliative care.  Their program reflects the importance they put on serving patients, families and those around them,” said American Hospital Association President Dick Davidson.

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Chamber of Commerce Nonprofit Excellence Award

Hope Healthcare was awarded the Nonprofit Excellence Award by the Greater Fort Myers Chamber of Commerce at their inaugural Chamber Awards ceremony held in 2022. Hope was recognized in the nonprofit category for demonstrating a unique offering of programs or services that set the organization apart from others in the industry, proven results of initiative and a commitment to placing service to others above self.

Uncommon Friends Business Ethics Award

Hope earned the top honor from Uncommon Friends Foundation, a nonprofit dedicated to lifelong character building among youth and business leaders. The organization’s award was given in recognition of Hope’s responsibility to refrain from making ethical decisions on behalf of the patients, clients, and families.

Quality in Palliative Care Leadership Award

Hope was among the country’s first recipients of the Quality in Palliative Care Leadership Award, in recognition of its innovative patient care. The award recognized Hope’s enhanced palliative care services and adherence to the principles of the National Consensus Project for Quality Care and the National Quality Forum, national organizations working to improve the quality of American healthcare.

Pinnacle Award

Hope Hospice was recognized by the American Pharmacists Association Foundation for its innovative and visionary approach in delivering a consistently high level of care to its patients. Hope created, implemented, and maintained a Collaborative Practice Medication Management System to manage medication therapy. “Using integrated technology that enables professionals from different disciplines to participate in a patient’s care and make informed decisions based on current information, Hope Hospice delivers an unparalleled level of quality of care to its patients,” according to the award citation.

Horizon Council logo

Horizon Award

Sponsored by the Horizon Council, Lee County’s economic advisory board, the Horizon Award is based on an organization’s “exceptional level of leadership, innovation, investment, and community involvement in southwest Florida.” According to the award citation, “This not-for-profit, community-based health care agency has served people of all ages facing end of life issues for more than 20 years. Over the past five years, it has expanded its services in Lee County to embrace Cape Coral, Bonita Springs, Boca Grande, and additional areas of North Fort Myers. The agency conducts customer surveys that are used by its improvement team to continually affect positive change.”

excelleRx Institute Excellence in Pharmacotherapy Outcomes Award

Hope was the first to receive the excelleRx award. The purpose of the award is to honor outstanding achievements by hospice organizations dedicated to superior care and promotion of best practices. The criteria required the hospice to have undertaken and documented excellence in pharmacotherapy outcomes. The award recognizes Hope’s system of using integrated, state-of-the-art technology that enables pharmacists, physicians, and nurses to participate in a patient’s care and make informed decisions based on current information.

Employer Support of the Guard and Reserve

US Department of Defense Recognition

The National Committee for Employer Support of the Guard and Reserve cited Hope for “contributing to national security and protecting liberty by supporting employee participating in America’s National Guard and Reserve Force.” Through the Department of Defense, the Committee recognizes employers who support and value the military service of their employees.

Weather Ready Nation Ambassador

Weather-Ready Nation Ambassador

The National Oceanic and Atmospheric Administration’s (NOAA) formally recognizes partners who are improving the nation’s readiness, responsiveness, and overall resilience against extreme weather, water, and climate events. The WRN Ambassador initiative helps unify the efforts across government, non-profits, academia, and private industry against extreme environmental hazards.